Last Updated: June 1, 2025
This Privacy Policy describes how Nextvorlage ("Nextvorlage," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website www.nextvorlage.com (the "Website") and use our resume and CV building services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. Introduction
Welcome to Nextvorlage! We, Nextvorlage, located in Berlin, Germany, are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal data. By accessing or using our Website and Service, you signify your understanding and acceptance of the terms of this Privacy Policy.
2. Data We Collect
We collect information about you in various ways when you use our Service. This information may include:
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us, such as when you register for an account, create or edit your resume/CV, make a purchase, or communicate with us. The types of personal information we may collect include:
- Account Information: Your name, email address, password, and other registration details.
- Profile Information (Resume/CV Content): Your contact details (phone number, address), education history, work experience, skills, certifications, languages, projects, references, and any other information you choose to include in your resume or CV.
- Payment Information: If you purchase Tokens or subscribe to our premium features, we (or our third-party payment processor, e.g., Stripe) will collect payment information necessary to process your transaction, such as your credit card details. Nextvorlage does not directly store your full credit card details if a third-party processor is used.
- Communication Data: If you contact us for support or any other reason, we will collect the content of your communications and any related information you provide.
- Marketing Preferences: Information about your preferences for receiving marketing communications from us.
2.2 Information We Collect Automatically
When you access or use our Service, we may automatically collect certain information about your device and usage of the Service, including:
- Usage Data: Information about how you interact with our Service, such as the pages you visit, the features you use, the templates you select, the dates and times of your access, referring/exit pages, and other usage statistics.
- Device Information: Information about the computer or mobile device you use to access our Service, including your IP address, browser type and version, operating system, device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar tracking technologies to collect and track information about your use of our Website and Service and to store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Please see our Cookie Policy (you will need to create this page) for more details.
3. How We Use Your Data
We use the information we collect for various purposes, including:
- To Provide and Maintain the Service: To enable you to create, edit, store, download, and manage your resumes and CVs.
- Account Management: To create and manage your user account, authenticate users, and provide customer support.
- Personalization: To personalize your experience, such as suggesting relevant templates or features based on your usage.
- Communication: To communicate with you about your account, provide updates about our Service (including changes to our terms or policies), respond to your inquiries, and send you other service-related information.
- Payment Processing: To process your payments for Tokens, subscriptions, or other premium features.
- To Improve and Develop the Service: To analyze usage patterns, conduct research and development, and improve the functionality, user experience, and features of our Website and Service.
- Security and Fraud Prevention: To monitor and protect the security and integrity of our Website and Service, and to prevent, detect, and investigate fraud, security breaches, and other potentially prohibited or illegal activities.
- Marketing and Promotions: With your consent where required, to send you promotional materials, newsletters, and other marketing communications about our Service, special offers, or new features. You can opt-out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
4. Sharing and Disclosure of Your Data
We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf or assist us in operating, providing, analyzing, and improving our Service. These may include hosting providers, data storage providers, email delivery services, analytics providers (e.g., Google Analytics), and payment processors (e.g., Stripe). These service providers are contractually obligated to protect your information and are restricted from using your personal information for any other purpose than to provide services to us.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, sale of assets, or other similar business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- Legal Requirements and Protection of Rights: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation or legal process served on Nextvorlage; (ii.ii) protect and defend the rights, property, or safety of Nextvorlage, our users, or others; (iii) prevent or investigate possible wrongdoing in connection with the Service; or (iv) protect the personal safety of users of the Service or the public.
- Aggregated and Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for research, analytics, marketing, and other legitimate business purposes.
5. Data Security
We implement reasonable and appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include data encryption, firewalls, secure server infrastructure, and access controls. We regularly review our security procedures to consider appropriate new technology and methods.
However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights Regarding Your Data (GDPR and Other Privacy Laws)
Depending on your location and applicable law (such as GDPR in the European Economic Area), you have certain rights regarding your personal information. These may include the right to:
- Access: Request access to the personal information we hold about you and receive a copy of it.
- Rectification: Request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure ("Right to be Forgotten"): Request that we delete your personal information under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
- Restriction of Processing: Request that we restrict the processing of your personal information under certain circumstances (e.g., if you contest the accuracy of the data).
- Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
- Objection: Object to the processing of your personal information under certain circumstances, including for direct marketing purposes or when processing is based on our legitimate interests.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws.
To exercise any of these rights, please contact us using the contact information provided in Section 8 below. We may ask you to verify your identity before responding to such requests. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Last Updated" date at the top of this policy. In some cases, we may provide more prominent notice (such as by adding a statement to our homepage or sending you a notification).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website and Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please do not hesitate to contact us at:
Email: support@nextvorlage.info
Address: Nextvorlage, Berlin, Germany (You may wish to include a more specific address if applicable or required)
We are committed to addressing your concerns and ensuring the protection of your privacy.